Providing a seamless order tracking experience is crucial for eCommerce stores, especially for dropshipping businesses. A well-designed tracking page enhances customer satisfaction and reduces refund requests, chargebacks, and support inquiries.
This guide will explore how to add a custom order tracking page to your Shopify store effortlessly using Parcel Panel. Simplify your order tracking and improve customer satisfaction. Get Parcel Panel Today!
Why You Need an Order Tracking Page
Shopify doesn’t offer a native order tracking page solution, which can lead to frustration for your customers. For dropshippers, it’s essential to keep customers informed about their orders due to longer shipping times. Here’s why having an order tracking page is essential:
- Enhanced Customer Experience: Customers feel reassured when they can track their orders in real-time.
- Reduced Support Load: Fewer queries about order status free up your time to focus on growing your business.
- Brand Loyalty: Happy customers are more likely to return and recommend your store.
- Upselling Opportunities: You can recommend products directly on the tracking page, turning a service point into a sales opportunity.
Introducing the Parcel Panel
Parcel Panel is a robust Shopify app that simplifies the process of creating a custom order tracking page. It comes packed with features to enhance your customers’ experience, including:
- Custom Branding: Tailor the tracking page to match your store’s aesthetic.
- Real-Time Updates: Provide accurate tracking information directly on your website.
- Product Recommendations: Upsell customers with relevant products while they check their order status.
Take advantage of Parcel Panel’s advanced features. Claim Parcel Panel Now with an extended trial!
Step-by-Step Guide to Setting Up Parcel Panel
Follow these steps to create a custom order tracking page using the Parcel Panel.
Step 1: Install Parcel Panel
- Log in to your Shopify admin dashboard.
- Visit the Parcel Panel app page (use the affiliate link for an exclusive free trial).
- Click Add App to start the installation process.
- Grant the necessary permissions and install the app.
Step 2: Configure the App
- Launch the Parcel Panel from your Shopify apps menu.
- Follow the quick-start guide:
- Indicate whether you’re a dropshipper.
- Select your preferred template and customize colors to match your store’s branding.
- Enable Product Recommendations to suggest complementary items on the tracking page.
Step 3: Add the Tracking Page to the Navigation
- Copy the generated tracking page link from the Parcel Panel.
- Navigate to Online Store > Navigation in your Shopify dashboard.
- Add a new menu item:
- Name: “Track Your Order”
- Link: Paste the Parcel Panel tracking page URL.
- Save the changes.
Your tracking page is now live and accessible from your store’s navigation menu.
Customizing the Tracking Page
Parcel Panel allows extensive customization to ensure the tracking page aligns with your brand’s identity:
- Brand Colors and Logo: Update the page’s color scheme and add your store’s logo for a consistent look.
- Custom Shipping Status: Personalize the status updates (e.g., “In Transit,” “Out for Delivery”) to improve clarity.
- Estimated Delivery Date: Include this feature to set realistic expectations for your customers.
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Leveraging Advanced Features
Product Recommendations
Parcel Panel’s recommendation feature turns the tracking page into a marketing tool:
- Highlight products related to the customer’s previous purchase.
- Add a one-click purchase button for easy upselling.
Enhanced Tracking Information
You can hide details that might reveal your supplier or shipping origin (e.g. “Shipped from China”). This elevates your brand’s perceived value and creates a more professional appearance.
Benefits of Using Parcel Panel
Improved Customer Trust
Parcel Panel offers real-time tracking of your store’s branding, instilling confidence in your customers.
Increased Sales Through Upselling
The built-in product recommendation system encourages repeat purchases, boosting your average order value.
Ease of Use
With an intuitive setup process and excellent support, even beginners can quickly integrate the app into their store.
Why Parcel Panel Is Perfect for Dropshippers
Dropshipping businesses face unique challenges, such as longer shipping times and supplier-originated issues. Parcel Panel bridges the gap between you and your customers by:
- Offering transparency through real-time tracking.
- Enhancing your brand image with professional, custom tracking pages.
- Providing opportunities for upselling, even post-purchase.
Axiabits Services
At Axiabits, we specialize in Shopify development, helping businesses integrate powerful solutions like Parcel Panel to enhance their operations. Need help to set up or customize your order tracking page? Book now and let’s get started!
Here are a few plans of Parcel Panels
Standard Plan: Explore the core features of Parcel Panel and enhance your Shopify store with a seamless order-tracking experience. Get a Parcel Panel Plan
7-Day Extended Trial: Take your order tracking to the next level with an extended trial period—experience Parcel Panel’s premium features for up to 14 days! Claim Your Extended Trial
23-Day Extended Trial: Maximize your store’s potential with Parcel Panel’s full suite of features for up to 30 days. Perfect for those who want the ultimate trial experience. Get Your 23-Day Trial.
Conclusion
Adding an order tracking page to your Shopify store is no longer a luxury—it’s a necessity. With Parcel Panel, you can create a fully customized and professional tracking page in just a few minutes. This not only improves customer satisfaction, but also drives additional revenue through product recommendations.
Elevate your Shopify store’s tracking experience. Try Parcel Panel Now and see the difference!
Disclaimer
This article features affiliate links, which indicates that if you click on any of the links and make a purchase, we may receive a small commission There’s no extra cost to you and it aids in supporting our blog, enabling us to keep delivering valuable content. We solely endorse products or services that we think will benefit our audience.
Frequently Asked Questions
How much does a Parcel Panel cost?
Parcel Panel offers a free plan for beginners and a 30-day free trial for premium features, making it affordable for stores of all sizes.
Can I customize the tracking page?
Yes, the Parcel Panel allows you to adjust colors, logos, and shipping statuses, and even add product recommendations.
What if I encounter setup issues?
Parcel Panel has a responsive support team ready to assist with any challenges during installation or customization.
Why do I need an order tracking page for my Shopify store?
An order tracking page improves customer satisfaction by keeping them informed about their order status, reducing inquiries like “Where’s my order?” Dropshipping stores must build trust and minimize refund or chargeback requests.
How can Axiabits help with Parcel Panel integration?
We handle the entire process of integrating Parcel Panel into your Shopify store, including:
– Setting up a custom-branded order tracking page.
– Configuring real-time shipment tracking for your customers.
– Enabling features like product recommendations on the tracking page to boost sales.